Introduction
Welcome to our CMS (Content Management System) platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. We are committed to protecting your privacy and ensuring the security of your personal data.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Use our services
- Contact us for support
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address, phone number)
- Account credentials
- Profile information
- Payment information (processed securely through third-party providers)
Automatically Collected Information
When you use our services, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Log data (access times, error logs)
- Cookies and similar tracking technologies
Content and User-Generated Data
We collect and store content you create, upload, or manage through our CMS, including:
- Text, images, and media files
- Configuration settings
- User preferences
- Analytics and performance data
How We Use Your Information
We use the collected information for the following purposes:
Service Provision
- To provide and maintain our CMS services
- To process transactions and manage subscriptions
- To authenticate users and secure accounts
- To provide customer support and technical assistance
Service Improvement
- To analyze usage patterns and improve our services
- To develop new features and functionality
- To optimize performance and user experience
- To conduct research and analytics
Communication
- To send important service updates and notifications
- To respond to your inquiries and support requests
- To send marketing communications (with your consent)
- To provide relevant content and recommendations
Legal Compliance
- To comply with applicable laws and regulations
- To protect our rights and prevent fraud
- To respond to legal requests and court orders
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Hosting and infrastructure services
- Payment processing
- Analytics and monitoring
- Customer support tools
- Email and communication services
Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal requests or court orders
- Government investigations
- Protection of our rights and safety
- Prevention of fraud or security threats
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Monitoring and threat detection
- Secure data centers and infrastructure
Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
You may request deletion of your account and associated data, subject to legal and contractual requirements.
Your Rights and Choices
Access and Control
You have the right to:
- Access and review your personal information
- Update or correct inaccurate information
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
Cookies and Tracking
You can control cookies and tracking technologies through your browser settings. However, disabling certain cookies may affect the functionality of our services.
Account Settings
You can manage your privacy preferences through your account settings, including:
- Communication preferences
- Data sharing options
- Account visibility settings
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our services
Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@softpro.ua
Complaints
If you believe we have not addressed your privacy concerns adequately, you have the right to file a complaint with your local data protection authority.
Last updated: July 2025